Appleby Manor Hotel
Boasting an AA rosette winning restaurant and Lake District location and the 4 star luxury Appleby Manor is a customer Avon Data is very proud to support.
As a user of Avon Data’s hotel management software for almost 15-years, Eden Valley based Appleby Manor Hotel is in a fine position to assess the long term benefits using Hotel Executive has brought them.
During that time, a productive business relationship has developed between the two companies. A relationship which has ensured Appleby Manor's hotel software is always on the cutting edge.
Boasting an AA rosette winning restaurant and Lake District location, the 4 star luxury Appleby Manor is a customer Avon Data is very proud to support and supply.
With its spa, sauna and Turkish Room, this 19th century country house on the outskirts of Appleby-in-Westmorland, a historic market town, can be considered one of Cumbria’s best hotels.
As such, the Appleby Manor is demanding when it comes to choosing and sticking with a hotel management systemprovider. Angela Dunbobbin, proprietor of Appleby Manor, particulary appreciates Avon Data's technical support service and innovative software:
"Avon Data have a great support team. They are always eager to listen to my hotel's requirements and needs from the PMS. The PMS is an ever evolving product that has the ability to keep up with the times and plan for the future."
Reflecting on the main benefits that using Avon Data's hotel property management system has brought, Angela, identifies several key elements:
"We have been using Avon Data for 13 years now and continue to benefit from its ever evolving features.
The friendly and easy to use software is proving to be an invaluable tool in maximising revenue from both our own in-house, website and online booking channels."
As well as helping boost revenue, Hotel Executive also saves Angela time and helps her hotel operations to run smoother:
"It not only reduces the time spent managing online channels but it also allows us to sell down to the last room, with links direct into our PMS without the risk of overbooking."
Using Exec-LiveLinX - Avon Data's powerful channel management tool linking the Hotel Executive Property Management System to online booking channels such as LateRooms, Booking.com and others - has reduced the frequency of overbookings compared to manually updating rates.
Having provided hotel management software to Appleby Manor for close to 15 years, Avon Data looks forward to the next 15 years of cooperation. Time in which, no doubt, the needs of the hotel will continue to evolve and Avon Data, certainly, will continue to strive to meet these.
Appleby Manor Hotel
"A user-friendly system that has all that you could ask for, and a great support team to back it up."
Angela Dunbobbin, Proprietor