Mill End Hotel
Located on the edge of Dartmoor National Park and set in leafy grounds just outside Chagford, the 15-room Mill End Hotel boasts an award-winning restaurant and stunning location on the Teign River Valley.
The Mill End is a fifteen-bedroom riverside country house hotel and restaurant situated on the edge of beautiful Dartmoor, with an historic millwheel at its heart.
Surrounded by stunning countryside, fabulous walking and with fishing on the doorstep, Mill End is a favourite spot for luxurious getaways to the South West of England.
Mill End has been using the Hotel Executive Property Management System since 1997.
Over the years, Mill End has seen Avon Data's Hotel Executive go from strength to strength, and have embraced all upgrade opportunities along the way.
As a result of this pioneering spirit, the Mill End Hotel boasts the latest version of Avon Data's hotel management software with the full range of features, including channel management, online bookings, Dynamic Pricing and Tariff Matrix.
The Mill End enjoys the advantages of being an early adopter of Avon Data's cutting edge innovations. Each year upgrades to their hotel management software allow the Mill End to do more, increase productivity and better serve their customers.
When asked about the key advantages of using Avon Data's Hotel Exective as their hotel property management system, Mike Coombes, Managing Director of the Mill End, commented:
“Superb customer service is at the heart of everything we do here at Mill End, and it is vital that we have a Property Management System which helps us to deliver efficiency in customer service, whilst also providing robust back-office functionality.”
Reflecting on a mutually productive long term business relationship spanning over 15 years, Sarah Cade, Managing Director of Avon Data Systems, identifies Avon Data's personal service approach as key factor in building and nurturing quality client relationships:
“It is very pleasing to know that we have such loyal and long standing clients as Mill End.
We believe that the key to our success in building long term relationships is the personal service that we offer to our clients. Our low turnover of staff means that our clients get to know the team here well and that really does seem to make all the difference.”
Mill End Hotel
"Superb customer service is at the heart of everything we do here at Mill End, and it is vital that we have a Property Management System which helps us to deliver efficiency in customer service, whilst also providing robust back-office functionality."
Mike Coombes, Managing Director